hls__A Consumer Compensation System in Ride-hailing Service_2023_Yu
a transfer learning enhanced uplift modeling is designed to measure the elasticity
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a model predictive control based optimization is formulated to control the budget accurately
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Given a total compensation budget or an average compensation rate, find an optimal policy to subsidize queries so that the overall revenue is maximized.
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Consumer elasticity
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Consumer fairness
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Randomness in queries:
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Transfer Learning Enhanced Uplift Modeling
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abundant biased observational data and limited randomized data
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tabular input space and transfer learning
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Massive observational data is first fed into both inputs to pre-train the model
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RCT data is used to fine-tune using a different output layer
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Optimization Formulation
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use the mean of the historical query-wise elasticity to forecast the class-wise elasticity
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model predictive control (MPC) technology
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The features include query information (e.g., the origin, destination, time, weekday, and distance), spatial features (e.g., point of interest information, and order statistics in the same cells), subsidy information, and trading features (e.g., historical order placement rate). I
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The size of the common inner layers and output layer is set to 128, 64, and 32
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No Cluster Oracle
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Compared with the baseline, our system obtains a lower subsidy rate and higher revenue, for its accurate compensation, to achieve a higher ROI.
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hls__A Consumer Compensation System in Ride-hailing Service_2023_Yu